The NSSC Classification Services Team classifies positions and addresses employee concerns about classification decisions. If an employee disagrees with the classification decision, the employee is encouraged to appeal the decision through the first-level appeals process. For instructions on how to file an appeal, see the Classification Appeals Checklist.
Employees may appeal grade, occupational series, and sometimes the title of their position. Once the first-level appeals process has been exhausted, or if the employee elects to bypass the first-level process, the employee may appeal the first-level decision to the Agency or directly to the Office of Personnel Management.
Agency-level appeals are received by NASA Deputy Director, HR Services Division, NASA Shared Services and forwarded to a special team for review, audit, and preparation of a proposed decision. The final determination will be made by the NASA Office of the Chief Human Capital Officer.