The National Aeronautics and Space Administration's (NASA) Shared Services Center (NSSC) issued a Request for Proposal (RFP) 80NSSC18R0002 on www.fbo.gov on Thursday February 1, 2018. The solicitation is for the NASA End-user Services & Technologies (NEST) acquisition which will provide Information Technology (IT) end-user services requirements to support NASA headquarters, the ten NASA field centers, and other performance sites. The NEST Contractor will provide all resources to acquire, provide, install, test, manage, plan, design, integrate, upgrade, operate, secure, and maintain all NASA-approved hardware and software in support of NASA's End User Computing hardware, Agency standard software suite, mobile IT services, printers and multi-functional devices (MFDs), NASA service catalog of IT services and accessories, help-desk support (Tier 2 and 3), priority services (VIP), enhanced support services, and supporting infrastructure for all services as delineated in the NEST Performance Work Statement (PWS). This notice relates to the Sources Sought Notice (Reference Number 80NSSC17R0003), posted on FBO in July 2017 and Draft RFP (Reference Number 80NSSC18R0002), which was posted on FBO on November 21, 2017.
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